IF YOU ARE A VIP BALM SQUAD MEMBER, SHIPPING IS ALWAYS FREE.
Shipping & delivery
Orders are shipped Monday to Friday. Orders placed before 11:00 am PST will generally be shipped out on the same day or next day, depending on holidays and weather conditions. Orders placed after 11:00 am PST will generally be shipped out on the following day with the exception of orders placed on a Friday or a holiday. Those orders will ship out on the following Monday or next Business day (if Monday is a holiday).
We do not offer weekend shipping. Shipping times can vary based on method chosen and delivery location.
Please Note: There could be a delay in processing your order if we encounter any issues with the billing information provided.
Please Note: We ship ONLY in the contiguous United States.
We make every effort to ship your products as quickly as possible. During holiday seasons, allow 4-9 business days for delivery. Some areas due to unforeseen situations out of our control can take up to 14 days for delivery, which is completely outside our discretion due to third party mailing services.